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Tiffani Bova — Global Growth & Innovation Evangelist at Salesforce | The Human Edge in a Digital World
Mental Models, Performance, Business & Entrepreneurship | newsletter.scottdclary.com
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About The Guest
Tiffani Bova, the Global Growth and Innovation Evangelist at Salesforce, is renowned for her work with leading companies worldwide, guiding them in customer engagement, business growth, and exceptional customer experiences. With a forward-thinking approach, she explores disruptive trends and their real-world impact. Tiffani’s focus lies in driving customer success and growth.
As an accomplished author, Tiffani’s book “Growth IQ” (Portfolio, August 2018) achieved great success, becoming a Wall Street Journal Bestseller and ranking among the top five Leadership and Strategy books in 2018. She also hosts the popular “What’s Next!” Podcast, recognized as one of the Top 50 Business, Marketing, and Management Podcasts. Tiffani’s expertise has earned her prestigious accolades, including being named in the Thinkers50 2019 Global Ranking of Management Thinkers and being recognized as one of the “Most Powerful and Influential Women in California” by the National Diversity Council. She is widely acknowledged as a top sales and marketing influencer by Top Sales World Magazine, INC Magazine, and LinkedIn.
00:00 — Intro
02:45 — Unleashing Growth: Tiffani Bova’s Origin Story
09:28 — Beyond Claims: Assessing Employee Experience (E-X)
16:21 — Elevating E-X: Characteristics at Every Organizational Level
28:17 — Transforming Priorities: Tiffani Bova’s E-X Recommendations
33:40 — Unmasking Illusion: Challenges with Inflated KPIs
37:53 — Humble Heroes: Delivering Exceptional Results
42:19 — Best Buy Turnaround: Investing in Employee Success
52:15 — Connecting with Tiffani Bova: Unlocking Growth & Innovation
53:24 — Redefining Success: Tiffani Bova’s Vision
What is the Success Story Podcast?
Success Story Podcast Welcome to the Success Story Podcast, hosted by entrepreneur, business executive, author, educator & speaker, Scott D. Clary. On this podcast, you’ll find interviews, Q&A, keynote presentations & conversations on sales, marketing, business, startups, and entrepreneurship.
Scott will discuss some of the lessons he’s learned over his own career, as well as have candid interviews with execs, celebrities, notable figures, and politicians. All who have achieved success through both wins and losses, to learn more about their life, their ideas, and insights. He sits down with leaders and mentors and unpacks their stories to help pass those lessons on to others through both experiences and tactical strategies for business professionals, entrepreneurs, and everyone in between.